If you are making a comparison and using the Hozelock site they have one that is wall mounted - this one isn't. I got a full refund however.

Watch the video by Hozelock BEFORE assembling this product. If I had known this before attempting the assembly it would have saved me a lot of frustration. I also know now that EVERYTHING must be removed out of casing before proceeding further. My problem was that there was a tiny part missing from package but once that was sorted it was straightforward. I found it helped to identify each piece with a small sticker before joining up. I did make quite a few calls to Hozelock for advice but I can assure anyone who buys this product that watching the video is the answer. No doubt there are many buyers who can assemble this without any problems at all but if you are not familiar with garden hose reels the video is the answer. I find it very simple to unwind and rewind. Have just bought the Hozelock Ultra 12 gun (arrived today) which should slot on easily. The one that comes with the reel is fine but I wanted a variety of sprays. In the package there was a round white 'thingy' which I still do not know what it is for. I watched the man on the video taking all the pieces out and it is there too but I didn't see him use that particular piece!!!!!!!!! Perhaps I missed that bit.......................

I am very dissapointed with this product, the Hozelock website states that a 2 in 1 Compact is "Floor Standing or Wall Mounted - you choose whenever you want to use!" Hozelock dont appear to sell a 'Compact' that is just 'free standing'. I wanted to wall mount my hose reel when i received it from Amazon but it did not come with ANY wall brackets OR the grey hose-tidy slider that is shown on the front. I have to put my foot on the reel to pull the hose out and because it gets stuck i am wondering if it really is a Hozelock product!!

We were looking for a new hose and researched a number of them before buying. This one is simple to use and works very well.

Arrived in good condition. Assembly was a little confusing. haven't really used product as yet due to bad weather, Hopefully spring is just around the corner and then it will be put to the test.